Frequently Asked Questions
How far in advance do I have to place an order?
Please see Custom Orders for a breakdown of what is available with different time windows.
How do you make your decorations?
All of our decorations are made out of fondant. They are generally two-dimensional, though for an additional cost we can do some 3-dimensional decorations as well. We have a book at the store with examples of some of our past cake decorations or you can visit our Gallery to see samples. We enjoy working with our customers to create a custom cake that best fits your occasion.
Do you make photo cakes?
We do not do any photo cakes.
Do you make mini cupcakes?
Yes, we frequently make bite-sized cupcakes for our clients for $1 each. They are only available by custom order, so please call at least 24 hours in advance. The minimum order is one dozen, though certain specialty flavors require a minimum of two dozen of that flavor. Please inquire for more details.
Do you have any ready-made cakes?
We do not have any ready-made cakes. All of our cakes are baked-to-order. However, we do have a wide variety of cupcakes, cookies, and chocolates that are always available. Please call the store for the flavors of the day.
Do you offer a “bulk” discount on cupcakes or cookies?
No. To ensure the utmost freshness of our product, all of our treats are baked per consumption, so we typically don’t have excess product. Accordingly, we specially make all cupcakes and cookies for our large orders and must price them at our normal levels.
Do you deliver?
Yes, we deliver for a fee. The delivery charge will correspond with the distance from Tribeca Treats. Please see the delivery section of our website for more details.
Are your products safe for people with nut allergies?
We do use nuts in our kitchen. However, we have many clients with nut allergies and are mindful of avoiding cross-contamination. If you are looking for a nut free dessert, the vanilla or chocolate cake with vanilla icing is your safest option.
Do you make anything that is sugar-free, fat-free, gluten-free or vegan?
We use real butter and sugar in all our baked goods, so, unfortunately, we do not carry anything sugar- or fat-free at this time. People looking for a gluten-free treat can enjoy most of our chocolate products. For vegans we recommend our dark chocolate nut barks. We also carry a wonderful line of gluten-free baking mixes (that have instructions for vegan baking as well).
Can I get a job at Tribeca Treats?
We occasionally have openings in both our sales staff and kitchen staff, so if you are interested in joining Tribeca Treats, please email your resume along with your area of interest to firstname.lastname@example.org. We will contact you if there is any availability. All of our kitchen staff have culinary school degrees, but if you have not yet completed your degree, we do offer internships on a regular basis, so feel free to apply.